Qs & As
Your questions, our answers..
…and with so many people staying at home, Prochem Technical & Training is receiving a large number of queries about stain removal from carpet and upholstery…
I was called around to a lady’s house to fix a yellow stain at the bottom of the stairs. She said it was her old dog that ‘had had an accident’. How do I deal with it?
It could be permanent, especially if the lady has tried to treat the stain with another product and it’s only natural for the customer to give it a go.
Firstly, rinse the area with plain, cool water. This removes all previous chemical products.
Next, treat it with B153 Urine Neutraliser and allow 5 minutes to dwell before rinsing out with B109 Fibre & Fabric Rinse. Dry thoroughly – this will help to break down the uric crystals in the urine contamination and deal with the odour
The key problem here is that fresh urine is acidic and changes to ammonia, which is alkaline. This chemical reaction removes colour from most carpets, especially wool or wool mix. When a dog urinates on the lawn the urine kills the grass, which then regrows. Of course, the carpet cannot.
There are more treatments that could be applied, such as B153 Oxibrite. This can be used to offer a controlled bleaching effect to the stain, but that is for another day perhaps.
My friend’s wife has asked me to clean a large corner sofa. They have four young kids and two dogs and it’s absolutely filthy (I wouldn’t sit on it but I can’t tell them that). It’s a cream off-beige corded fabric by the look of it. She said they got it from DFS about four years ago and said they haven’t had it cleaned before. Any tips apart from refuse the job?
Do the tests first. Identify the fibre and complete a burn test. It could be a basic acrylic corded fabric and could clean up well.
Once you’ve identified the fabric, vacuum thoroughly. Remove all dry particles, especially all that popcorn down the sides.
Supposing it is an acrylic cord, pre-treat the BCAs (body contact areas) with B108 Fabric Restorer and gently brush or agitate it into the fabric. After a few minutes dwell time, slowly rinse extract with either B109 Fibre & Fabric Rinse or B106 Extraclean. If the arms are very heavily soiled with hand greases etc, then you could add a small amount of E845 Citra Boost to the prespray to give it a deeper, degreasing boost.
Then use your hand tool as many times as you can, to remove excess moisture.
Finally, use a clean white terry towel and absorb any further moisture and set any pile in the natural direction of flow.
If you have an Aqua Dri air mover use that as well, because it sounds possible that, as soon as you leave, the cushions will be put straight back on the sofa – if they are not fully dry, you could have a problem emerge later!
I’m being asked to clean more and more sofas recently and my current hand tool is making my arm and back ache. I’ve seen a few people, on the carpet cleaners’ social media platforms, rave about a hand tool called the Sapphire. What is that? Is it worth getting?
The Sapphire Upholstery Hand Tool is currently one of the best hand tools on the market – period.
All the carpet and upholstery cleaning professionals are using it.
If your machine has a water pressure pump of 220psi or more, then it’s ideal. A normal hand tool will have a spray jet or tip, that pressure sprays the solution rinse out and often deep into the fabric and therefore the filling, if you’re not careful.
The Sapphire Upholstery Pro has an internal spray bar which prevents over-wetting. The detergent rinse exits the spray bar and simply flows across the fabric, removing soiling, while its twin vacuum slots collect all that moisture whichever way you push or pull the hand tool, making it the most ergonomic hand tool aimed at relieving stress or fatigue on the wrist, arm or back.
It also has a flow regulator on the hose end and adjustable vacuum slots which allow the operator to pre-set the hand tool so you merely push and pull it and the tool does everything else itself.
Finally, most professionals like its frosted head, so you can see what is being picked up and also when the fabric is fully dry.
Is it worth getting? Well, all those cleaning professionals cannot be wrong!