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My customer has walked in from the garden and had a wet red petal on her shoe and it has transferred colour on to a beige wool carpet. Would Stain Pro help?
Afraid not. Stain Pro is for protein spills such as food, drinks and such. This seems to be a possible colour transfer and a job for Red Rx. I would suggest you rinse with diluted B109 Fibre & Fibre Rinse first to see if anything is released and if so, luck is on your side. The natural dyes haven’t re-coloured the wool fibres. If the stain remains, then proceed by using E400 Red Rx, as follows.
Lift the flip-top lid and feed a small amount onto the colouring, gently work it into the carpet area, and rinse-extract with your machine again.
Please note that this action can be carried out no more than three times, otherwise it may affect the colour of the actual carpet itself. Also, Red Rx should only be used on white, plain, beige and natural coloured carpets.
By the way, an alternative solution is to use Red Rx with hot iron transfer. (If you are not sure about this, visit our Cleaning Technical Help Pages at www.prochem-uk.com for more information).
“We have a contract with a very high-end, High Street boutique shop and they have just had a 70% silk/30% wool carpet installed, worth thousands of pounds. Obviously, this requires a different treatment to normal hot water extraction (HWE) but can you confirm what that is? Is it dry cleaning?”
Yes, that method of cleaning is certainly advisable.
Firstly, when you vacuum with a brush roller upright vacuum, adjust the roller to be at its highest level to prevent unnecessary wear to the fibres.
About silk: even though this fibre is merely a combination of water and proteins and can react badly to water, it is actually extremely durable, can last many years and is prized for its strength, texture and beauty – and being mixed with wool, as this one is – makes it strong.
Other silk look-a-likes or artificial versions such as Rayon (or viscose) are popular but these fibres generally break down and deteriorate over several years due to their low tensile strength (affected by water).
If the silk is in a woven carpet (which I would expect from your high-end client) then it will benefit, not only in terms of monetary value but will retain its look far longer, as well as maintaining a better resistance to foot traffic in the years to come.
Silk is ideally not wet-cleaned but is best cleaned using a low moisture method, such as C803 Fiberdri, which does not affect the fibre and therefore avoids pile burst or dye bleed.
Fiberdri is an inert compound based upon natural organic compound coated with biodegradable cleaning agents, which release and attract the soils into the absorbent compound.
Use this and either a soft carpet broom/brush or a Prochem TM4 machine fitted with soft brushes if you are dealing with larger areas.
After vacuuming, hand-feed the compound onto the floor and gently work it in with either a long handled carpet brush or machine unit. Allow 20-30 minutes to dwell and for the compound to absorb soiling and then collect it back with either the vacuum cleaner or the Prochem TM4 (now fitted with collection trays which are far more effective than a vacuum cleaner).
Ensure that the Fiberdri is fed down as a powder and not in clumps, as excessive moisture in one area could over-wet the silk fibres, resulting in longer drying times and give a potentially worrying time to both you and the client, as the “wet patch” looks much darker than the surrounding area! (See brown stained areas on the rug in the photo.)
Please also inform the client upfront that any spills of coffee, red wine etc, could cause potential problems and need to be treated as early as possible. So we’d suggest allowing an amount of Prochem Fiberdri to completely dry out and then informing the client that if there is a spill when the cleaning team are not around, to place a small pile of the dry powder onto the spill.
This will help to absorb the water/colour content of the spill into the absorbent compound.
Note – If you would like to have a demonstration on the above system, please just contact Prochem who would be delighted to assist. This method is also suitable for the cleaning of carpets or rugs made from the following fibres – Jute, Bamboo, Wool, Rayon/Viscose, Seagrass, Coir etc. and even woven carpets or either wool or more-so, polypropylene would benefit from the process covered here.
Some manufacturers also provide carpets with warranties and recommend this type of cleaning method, so perhaps ask upfront on newly laid, quality installations.
For information on these fibre types, please see earlier e-Zine editions, in particular June 2016. These can be found at prochemcleaningnews.com under the Ezine Archive section.